Meaningful and reliable research, community engagement and benchmarking services

We design customised research programs using workshops, surveys, focus groups, in-depth interviews and desk research, supported with proprietary tools like the MARKYT® Community Scorecard to assess:

  • Needs analysis

  • Customer experience

  • Satisfaction

  • Priorities and aspirations

  • And lots more

  • Place scores

  • Liveability factors

  • Brand perceptions

  • Community perceptions

  • Usage and attitudes

We evaluate a range of special interest areas, from brand and communications to public health and wellbeing, sustainability, waste and environmental health, transport and infrastructure, community safety, and lots more.

MARKYT® Interactive dashboards help organisations to explore social trends and demographic variances. See how views differ over time and by location, lifestage, cultural diversity and more.

Benefit from MARKYT® Priority Windows and MARKYT® VoiceBanks for greater clarity about community needs, priorities and aspirations.

Through participation in the MARKYT® Benchmarking Excellence Program access reliable industry standards and benchmarks.